Complex losses in Russia: adjustment practice and special features

Журнал "Xprimm Insurance Profile", 2015 (английский)

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Being a part of the international market, Russia is gradually implementing global insurance practices. A large number of companies in Russia have decided on a combined insurance protection including property damage, business interruption and third party liability coverage. However, the majority of them are not ready to respond correctly in case of a complex loss occurrence due to the absence of relevant experience.
Large complex losses are always a certain challenge which tests insurance coverage and relations between the insured and insurer. Moreover, interests of various parties, such as reinsurers and beneficiaries, are usually involved in this case. Involvement of an independent loss adjuster ensures proper investigation followed by reasonable and trustworthy settlement of a loss.

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